| Dental Information for Retired & Active Members ! |
TRICARE Awards New Retiree Dental Program Contract December 3, 2002 No. 02-33
The Department of Defense,TRICARE Management Activity, awarded Delta Dental Plan of California, located in San Francisco, Calif., a contract to provide services for the TRICARE Retiree Dental Program (TRDP). The contract covers a five-year period and is valued at approximately $987 million. "The new contract provides a greatly enhanced dental benefit package and improved customer service for our retirees," said Dr. William Winkenwerder Jr., assistant secretary of defense for health affairs.
The new dental contract will begin on May 1, 2003, and will continue to provide a voluntary enrollee-funded dental plan to uniformed service retirees and their family members, certain surviving members of deceased active duty sponsors and to Medal of Honor recipients and their immediate family members and survivors.
The TRDP will offer dental coverage throughout the 50 United States, the District of Columbia, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Commonwealth of the Northern Mariana Islands and Canada. All premiums are paid by the enrollee and vary depending on where the enrollee lives.
Beneficiaries may find more information about the TRDP on the TRICARE Web site at http://www.tricare.osd.mil or by visiting the Delta Dental Plan of California Web site at
http://www.ddpdelta.org
NOTE: Delta Dental may also be contacted: By Phone: Enrollment (new enrollments, changes & related correspondence) Phone 1 (888) 838-8737 Monday-Friday (excluding holidays) 7 a.m. - 5 p.m. PST
Customer Service (claims, eligibility inquiries & related correspondence) Phone 1 (888) 336-3260 Monday - Friday (excluding holidays)
8:15 a.m. - 4:30 p.m. PST
Interactive Voice Response (IVR)
Phone 1 (888) 336-3260
Available around the clock
Monday - Saturday
By Mail:
Delta Dental Plan of California
Federal Services
P.O. Box 537008
Sacramento, CA 95853-7008
By E-mail:
Enrollment:ddpenroll@delta.org
Customer service: ddpservice@delta.org
To obtain assistance via E-mail, contact
E-Mail Here
E-Mail Here
SOURCE: TRICARE News Release at this link.
http://www.tricare.osd.mil
TRICARE DENTAL PLANS AND PROGRAMS
ACTIVE DUTY and RETIRE DENTAL PROGRAMS :1. TRICARE Dental Program (TDP):
Trying to research and understand your dental health care benefits can be mind boggling, to say the very least. By using the resources available to you online, your search for information and answers can be less frustrating and more informative. Dental health care benefits are available for eligible family members of active duty, Select Reserve and IRR Uniformed Services through the TRICARE Dental Program (TDP), which is administered by United Concordia.
Enrollment in the TDP provides for high-quality, cost-effective dental care.
You can readily find all of your answers to questions regarding differences in plan coverage for services, monthly premiums, and guidelines for eligibility for specific family members on the United Concordia website at this link.
http://www.ucci.com/was/ucciweb/tdp/tdp.jsp.
Latest statistics show that more than 80 percent of all family members eligible are enrolled, while only 50 percent take full advantage of the program.
Using a network provider is the best way to take full advantage of the services available to you. You can easily locate a network provider from the website or by going directly to this link.
http://www.ucci.com/was/ucciweb/findadentist/pdsearchcriteria-frameset.jsp?%20 .
The United Concordia website also provides links for online enrollment, submitting claims, viewing and paying your bill, as well as links to several sites providing information regarding basic dental health issues.
NOTES:
a.If you're stateside, United Concordia Customer Service may be contacted via toll-free telephone number 1-800-866-8499 from 7PM Sunday - 8PM Friday, ET. You may also send E-mail inquiries to E-Mail Hereconus@ucci.com
If you're overseas, toll-free telephone service to United Concordia Customer Service may be contacted is available from some countries. A list of the countries is available at this link. http://www.ucci.com/was/ucciweb/tdp/oconus_dir.jsp
If your country is not on the list, you may call 1-717-975-5017 (toll call) for Customer Service or send E-mail to oconus@ucci.com
2. TRICARE Retiree Dental Program (TRDP):
Dental health care benefits are also available to eligible retiree family members through the Tricare Retiree Dental Program (TRDP), administered by Delta Dental. Information regarding coverage and plans is available online at the Delta Dental website<
Blackface> at this link.http://www.ddpdelta.org/
A special enrollment offer is available for those members who enroll within 90 days of their retirement from active duty. Recent changes in the TRDP have provided for an enhanced benefits plan, which provides for more extensive coverage.
Enrollment is made easy by calling Delta at 1 (888) 336-3260, or by using their online registration at this link.
http://www.ddpdelta.org/cgi-bin/enrollment.asp
In addition to online enrollment, the website also enables you to check premium rates for your ZIP code, print claims form, view a payment chart, and check the Frequently Asked Questions list for answers to most questions you may have about the program.
Delta Dental may also be contacted by E-mail:
>Enrollment: ddpenroll@delta.org
Customer service: ddpservice@delta.org
Premium Payment Inquiries:E-Mail Here
ddpbilling@delta.org
Other Delta Dental contact information:
Enrollment (new enrollments, changes & related correspondence
1 (888) 838-8737
Monday - Friday (excluding holidays)
7 a.m. - 5 p.m. PST
Customer Service (claims, eligibility inquiries & related correspondence)
1 (888) 336-3260
Monday - Friday (excluding holidays)
8:15 a.m. - 4:30 p.m. PST
Interactive Voice Response (IVR)
1 (888) 336-3260
Available around the clock
Monday - Saturday
SOURCES: Navy Lifelines web site article by Ms Arlene H. Hull at this link. |
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